Business Head – Online Ordering
Recruit and build the sales team from scratch - Formulate targets and incentive plans for both the sales and operations teams - Manage and lead client relationships including pitching, negotiation, contracting, billing / invoicing, payment collection and troubleshooting
Team Lead Customer Service (Online Ordering)
Manage and motivate the team to achieve targets in a timely manner - Make sure new/existing merchants are being provided with an excellent client experience - Handle merchant inbound calls on the helpline number