In the realm of HR, achieving excellence isn’t just about processes and policies; it’s about cultivating a culture that empowers individuals and propels organizations to unparalleled success. 

Such is the case with Q2 HR Solutions, a trailblazing company that has achieved the remarkable feat of being recognized by Investors in People (IIP) and receiving the prestigious platinum accreditation for the third consecutive time. The IIP Platinum accreditation is the highest accolade that can be achieved against the Investors in People Standard and is currently held by only 1% of IIP accredited organisations.

This achievement underscores the transformative power of Q2 HR’s commitment to investing in its people and its unique adoption of the EOS (Entrepreneurial Operating System) framework.

The road to platinum accreditation with Investors in People is no small feat. 

Q2 HR’s journey is underpinned by the ‘we invest in people’ framework. The assessment process involves an unbiased evaluation of an organization’s people strategy, practices, and outcomes. At the conclusion of the assessment, a report with recommendations is provided, and the organization is classified as Standard, Silver, Gold, or Platinum. Q2 HR’s consistent platinum achievements highlight their unwavering commitment to their people and operational excellence.

“Our assessments transcend formal certifications, they reveal our organization’s soul, its inherent values, and its purpose, which our people naturally express.” Q2HR’s HR Director Med Sali-Gelacio, CPHR, who led the company’s accreditation readiness, said.

Q2 HR’s investment in people has also yielded tangible benefits. Employee engagement, retention, and productivity have witnessed measurable improvements. Statistics and data reveal that engaged employees are not only more productive but also more likely to stay with the company long-term, creating a positive cycle of growth and success.

Central to Q2 HR’s soaring success is its commitment to investing in its people. The company’s understanding that employee growth parallels organizational excellence has resulted in a harmonious cycle of development. Q2 HR doesn’t just recognize potential within the organization; it nurtures it. Through various initiatives and programs, employees have been given the tools to thrive in their roles while being aligned with the company’s overarching goals.

The establishment of a dedicated Learning & Development function has been a pivotal step for Q2 HR. This function drives six core capability drivers: Client Driven, Entrepreneurship, Brand Champion, Bold Leadership, Systems Thinking, and Digital Agility. Focusing on these drivers empowers Q2 HR’s workforce to excel, innovate, and achieve holistic growth.

This commitment to growth is reflected in the testimonials and feedback Q2 HR has received from its employees. Countless stories highlight the positive impact of the company’s investment in personal and professional development. It’s a testament to the fact that when employees are valued and provided with opportunities to learn and grow, they become engaged, dedicated, and more inclined to contribute to the organization’s success.

Q2 HR’s initiatives were recognized at the first Investors in People Philippines Awards held last July 23 at the Marquis Events Place in BGC, Taguig. Q2 bagged the runner up awards for their Rewards and Recognition Program and as People Investor of the Year. Esteemed guests from all over the globe with extensive experience in world class people management are among the attendees, including Makati Medical Center, TaskUs, Watsons, NLEX and more.

The Rewards and Recognition category which recognized the “House Points” and now the Qudos program of Q2 has had a significant impact on employee engagement, creating a culture of recognition that inspires and motivates. With Qudos, anyone, regardless of their position within the company, can recognize a colleague who exemplified the core values through an “Appreciate” post.  Accumulated Q-Points, earned through the house points system, open doors to redemption. Quaeritans as what Q2 employees are called can exchange their points in the rewards catalog for tangible prizes, a testament to their triumphs and a token of appreciation for their relentless efforts.

As People Investor of the Year, Q2’s commitment to making work better for its employees validates the company’s dedication to nurturing a thriving workplace where growth and success are shared by all.

The significance of Q2 HR’s achievement lies in the dual framework approach it adopted. The company astutely integrated the IIP framework, which became its cornerstone for nurturing and empowering its workforce, and the EOS framework, which enabled operational excellence. 

At first glance, the integration of two frameworks might have seemed complex, but Q2 HR realized that the synergy between IIP and EOS could drive exceptional growth. This innovative blend, aptly termed the “Q2 way,” encapsulates the essence of their organizational culture and has been a driving force behind their incredible journey.

Q2 HR’s continuous growth is a culture that fosters learning and development. Through leadership support, various training programs, individual development plans, and accessible learning resources, Q2 HR ensures that every employee has the opportunity to thrive. Cross-functional projects, recognition programs, and innovation initiatives all contribute to a dynamic and vibrant learning ecosystem.

“Employee engagement is crucial for any company’s success, and HR plays a pivotal role in driving and maintaining high levels of engagement. Engaged employees are more productive, innovative, and committed to the organization. They contribute to a positive work culture, enhance employee retention, and attract top talent.” Trixie Whyte, Q2HR Founder and Chairwoman said.

Looking ahead, Q2 HR remains steadfast in its pursuit of excellence. The company’s commitment to investing in people continues to evolve, with future plans aimed at further enhancing employee growth and maintaining its high level of accreditation with Investors in People.

“Business will always be about people. Though we tend to forget in the face of automation and different processes, at the end of the day, it’s a real person who talks to you over a sales call or helps you resolve a specific concern through customer service,” Sarah McLeod, Q2’s Managing Director said. “We are not a perfect company and frankly if anyone says they are, it’s not true! I can say we strive everyday to be better, grow, learn and be excellent in everything we do.”

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