Global data analytics and digital operations services continue to provide skilled medical resources for U.S. healthcare system

MANILA, PHILIPPINES — EXL [NASDAQ: EXLS], a leading data analytics, artificial intelligence (AI) and digital operations and solutions company, announced that the company has more than 1100 Philippine nurses that have obtained their U.S. Registered Nurse certifications.

“In an era where data-driven insights play a crucial role in shaping the future of healthcare, EXL seeks to foster international collaboration by training skilled Filipino professionals to bridge the gap between available skills and the growing needs of medical institutions in the U.S. and elsewhere in the world,” said Jaideep Pradhan, EXL senior vice-president and Philippines country head. “We now have more than 1,100 graduates at EXL working for our clients. We are extremely proud that as of year to date, our passing rate is at 80.82% compared with the global passing rate of 69.33%. Giving our scholars the highest chance of passing NCLEX. These milestones signify the growing impact of our efforts to cultivate a workforce adept at navigating the complexities of healthcare analytics and addressing the industry’s evolving demands.”

EXL has an established Healthcare Academy that is dedicated to learning and development programs for clinical and non-clinical employees. Launched in 2014, the program is designed to support and enhance the learning for employees, improving their responsiveness to the needs of both internal and external customers. The program aims to provide employees with the necessary skills and knowledge to excel in the dynamic healthcare landscape and ensure the delivery of exceptional services to clients.

EXL offers multiple programs including providing a pathway to U.S. licensure for registered nurses in the Philippines. The EXL Health Scholars Program provides employees with a comprehensive education, coursework and guidance to assist them in taking and passing the National Council Licensure, the standardized licensing exam administered by the U.S. National Council of State Boards of Nursing. The program also provides credential and licensing support as well as opportunities for nurses to fulfill their training hours in a hospital.

“As the healthcare industry navigates the challenges posed by the fast-changing landscape, embracing digital services emerges as a practical and innovative solution.    We harness technology to help healthcare providers and payers address immediate staffing gaps and create a more resilient and adaptable healthcare system,” Pradhan concluded.

EXL anticipates an increase in graduates from its Healthcare Academy in the coming years. This year, the target has been set at approximately 360 new hires. We are expanding our footprint as we offer the same academic program to EXL employees in India.

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